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HelpYour questionsHow much will it cost? For emergency help we charge our Option 2. which means you not only get immediate help but full unlimited support for the remainder of the month. As most problems can usually be sorted by a phone call you will quickly receive help and advice on fixing your computer. Should a site visit be necessary this will be at the decision of Ashfield Software and is not guaranteed. If it is decided that a site visit is required there will not be any additional charges for this.
If you have a credit card and access to the internet you can pay via Paypal's secure payments. Once paid you will receive immediate help.
This depends on what your problem is. It can take a few minutes via telephone instructions or several hours if a site visit is required.
With our Option 2 you get unlimited support for the remainder of the month with nothing else to pay except for any hardware replacements that may be required. |