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This page is provided to explain details about the support options we offer.

Our support is provided on a monthly basis from 1st to 31st of the month.

 

OPTION 1

By choosing option 1 you will receive unlimited support for your chosen month from Monday to Friday between the hours of 8am and 8pm.  There is no restriction on the number of times you may call or the number of problems you may have.

Cost for this option is £45

 

OPTION 2

By choosing option 2 you will receive unlimited support for your chosen month from Monday to Sunday between the hours of 8am and 8pm.  There is no restriction on the number of times you may call or the number of problems you may have.

Cost for this option is £65

 
As most problems can usually be sorted by a phone call you will quickly receive help and advice on fixing your computer. Should a site visit be necessary this will be at the descession of Ashfield Software and is not guaranteed. If it is decided that a site visit is required there will not be any additional charges for this except for any hardware required (i.e. hard drive/memory/etc).
 

If you prefer not to choose one of our support options you may select to pay per visit.

Our charges for each visit or incident are £35 for the first 2 hours then £15 per hour thereafter.

Don't worry if you are unable to pay via Paypal. The important thing is to determine what is wrong and how to solve your problem. Call us NOW and we will discuss arrangements.

Please decide on which option suits your requirements then click on the Paypal button to proceed to our payments section.

If you prefer not to use Paypal then please call us.

Click here to choose Option 1

Click here to choose Option 2

 

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